FitGrid LIVE

Live stream classes by integrating with Zoom

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43 articles in this collection
Written by Christina Pischel
FitGrid Live Getting Started

Prepare Mindbody for streaming classes

How to configure your account for success when running live-stream classes
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Written by Christina Pischel
Updated over a week ago

Prepare Zoom for streaming classes

How to configure your Zoom Pro account to integrate correctly with FitGrid LIVE
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Written by Christina Pischel
Updated over a week ago

FitGrid / Zoom Installation Guide

How to connect FitGrid to Zoom and begin streaming classes
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Written by Christina Pischel
Updated over a week ago

Introducing FitGrid to your staff

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Written by Christina Pischel
Updated over a week ago

Explaining FitGrid LIVE to your instructors

How to tell your instructors about live streaming classes with Zoom
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Written by Christina Pischel
Updated over a week ago

Explaining FitGrid LIVE to your clients

How to tell your members about live streaming classes with Zoom
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Written by Christina Pischel
Updated over a week ago

Configure your audio for FitGrid LIVE

How to make sure you look and sound great on your live stream
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Written by Christina Pischel
Updated over a week ago

Testing your FitGrid LIVE integration

How to ensure that your integration with Zoom is working as expected
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Written by Christina Pischel
Updated over a week ago

FitGrid LIVE Class Details and Links Information

Get access links for each client in class, as well as the instructor
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Written by Christina Pischel
Updated over a week ago

Automatically Check In Your Clients In Mindbody

How FitGrid takes attendance for your livestream Zoom classes
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Written by Christina Pischel
Updated over a week ago
Troubleshooting

Ensuring that your livestreams don't overlap

How to manage starting and ending livestreams so they don't overlap if not setup for the concurrent class feature
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Written by Christina Pischel
Updated over a week ago

I'm a studio owner/manager. Why didn't I receive a link email for class?

Troubleshooting missing Zoom link emails when you're a Zoom admin
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Written by Christina Pischel
Updated over a week ago

My Audio is Not Working on iOS or Android

How to troubleshoot audio issues on iOS and Android
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Written by Christina Pischel
Updated over a week ago

My Video/Camera Isn't Working

Follow these steps to troubleshoot issues with your video/camera on FitGrid LIVE
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Written by Christina Pischel
Updated over a week ago

My instructor/client hasn’t received the start class link?

What to do when your instructor hasn’t received the start class link?
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Written by Christina Pischel
Updated over a week ago

My Links Aren't Showing What do I do?

Steps to Create a back-up plan just in case links don't show or don't get sent
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Written by Christina Pischel
Updated over a week ago

Uninstall FitGrid LIVE Zoom integration

How to disconnect FitGrid LIVE and Zoom
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Written by Christina Pischel
Updated over a week ago

What to do when your client/instructor can't find their FitGrid LIVE emails

Common causes of missing emails and their solutions
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Written by Christina Pischel
Updated over a week ago

What does "pending reservations mean" on the class details screen?

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Written by Christina Pischel
Updated over a week ago