FitGrid Studio

How to manage starting and ending livestreams so they don't overlap if not setup for the concurrent class feature

Ensuring that your livestreams don't overlap

Troubleshooting missing Zoom link emails when you're a Zoom admin

I'm a studio owner/manager. Why didn't I receive a link email for class?

How to troubleshoot audio issues on iOS and Android

My Audio is Not Working on iOS or Android

Follow these steps to troubleshoot issues with your video/camera on FitGrid LIVE

My Video/Camera Isn't Working

What to do when your instructor hasn’t received the start class link?

My instructor/client hasn’t received the start class link?

Steps to Create a back-up plan just in case links don't show or don't get sent

My Links Aren't Showing What do I do?

Uninstall FitGrid LIVE Zoom integration

Common causes of missing emails and their solutions

What to do when your client/instructor can't find their FitGrid LIVE emails

What does "pending reservations mean" on the class details screen?

Christina Pischel

Troubleshooting

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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