FitGrid Studio

How to integrate FitGrid with Zoom so you can stream your classes in real time

Feature Overview: Live Streaming

Christina Pischel

Live stream classes by integrating with Zoom

FitGrid LIVE

How to configure your account for success when running live-stream classes

Prepare Mindbody for streaming classes

How to configure your Zoom Pro account to integrate correctly with FitGrid LIVE

Prepare Zoom for streaming classes

How to connect FitGrid to Zoom and begin streaming classes

FitGrid / Zoom Installation Guide

Introducing FitGrid to your staff

How to tell your instructors about live streaming classes with Zoom

Explaining FitGrid LIVE to your instructors

How to tell your members about live streaming classes with Zoom

Explaining FitGrid LIVE to your clients

How to make sure you look and sound great on your live stream

Configure your audio for FitGrid LIVE

How to ensure that your integration with Zoom is working as expected

Testing your FitGrid LIVE integration

Get access links for each client in class, as well as the instructor

FitGrid LIVE Class Details and Links Information

How FitGrid takes attendance for your livestream Zoom classes

Automatically Check In Your Clients In Mindbody

FitGrid Live Getting Started

Automatically enable all your classes within a particular class service category.

Enhancement Overview: Zoom Auto-Enablement for Mindbody

Review some of the limitations of the enhancement and how to use it successfully.

LIVE Auto Zoom-Enable: Limitations and Considerations

Prepare your Mindbody site to add the Auto Zoom-Enable update to your FitGrid LIVE integration.

Auto Zoom-Enable Set Up Guide for Mindbody

Enhancement Overview: Zoom Auto-Enablement for Mariana Tek

Zoom Auto-Enable

How to live stream classes that overlap or occur at the same time.

Concurrent Classes: Feature Overview

Ready to live stream multiple classes at once? Review these considerations to make sure you are set up for success!

Concurrent Classes: Limitations and Considerations

Configure users and settings to offer overlapping classes

Multiple Zoom Classes Setup Guide

How to setup concurrent classes in Mindbody

Adding Concurrent Classes in Mindbody

Multiple licensed Zoom users are needed to offer concurrent classes

Adding Licensed Users to your Zoom Account

Understand which Zoom User is associated with a Class

Zoom User Association with a Concurrent Classes Setup

How to update or assign a user to a class in FitGrid LIVE

Resolving User Assignment Issues with Concurrent Classes in FitGrid LIVE

Concurrent Classes

FitGrid LIVE only works with paid accounts–here's how to find out whether you're logged into paid or free

FAQ: How do I know whether I have Zoom Basic or Pro?

Considerations and best practices to ensure that FitGrid classes are generated at the correct time

FAQ: How do time zones work?

What happens when clients sign up close to the start of class?

FAQ: Will clients receive FitGrid LIVE links if they sign up less than an hour before class?

How to confirm that your FitGrid LIVE integration is working as expected

FAQ: When does FitGrid LIVE generate Zoom meetings and emails?

LIVE FAQ

How to set up a filter or add a contact that prevents FitGrid LIVE links from getting lost

Ensure live-stream links arrive in the inbox

Here is what you can do if your classes are not showing up in zoom, or clients and/or instructors are not receiving the links

How to manually create and send Zoom links

Tips and tricks for getting back in the studio and live-streaming to clients at home.

How-to Set Up a Hybrid Class

How to ensure that your FitGrid LIVE Zoom meetings are accessible for ClassPass Users

How to add your Livestream classes to ClassPass

How to set Zoom to record classes, share those recordings, and delete them later

Record your livestreams and share the recordings later

FitGrid LIVE currently disables the Waiting Room feature by default. Here's how to activate this feature manually

Using Waiting Rooms in Zoom with the FitGrid LIVE integration

Tips and Tricks

How to manage starting and ending livestreams so they don't overlap if not setup for the concurrent class feature

Ensuring that your livestreams don't overlap

Troubleshooting missing Zoom link emails when you're a Zoom admin

I'm a studio owner/manager. Why didn't I receive a link email for class?

How to troubleshoot audio issues on iOS and Android

My Audio is Not Working on iOS or Android

Follow these steps to troubleshoot issues with your video/camera on FitGrid LIVE

My Video/Camera Isn't Working

What to do when your instructor hasn’t received the start class link?

My instructor/client hasn’t received the start class link?

Steps to Create a back-up plan just in case links don't show or don't get sent

My Links Aren't Showing What do I do?

Uninstall FitGrid LIVE Zoom integration

Common causes of missing emails and their solutions

What to do when your client/instructor can't find their FitGrid LIVE emails

What does "pending reservations mean" on the class details screen?

Troubleshooting

FitGrid LIVE Support

What to do and who to contact when you are experiencing issues with Zoom

How can I get support when I am having issues with Zoom?

Support

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