Mindbody service categories are used to group similar services together. Scheduling all your virtual classes together classes together allows FitGrid to automatically enable these classes to be live streamed within your FitGrid LIVE dashboard.
Any classes that you do not wish to be live streamed must be scheduled within a different service category.
If you do not have your classes scheduled in separate class service categories, learn how to add service categories in your Mindbody site here.
Once all your virtual classes are scheduled separately from your in studio classes, toggle the live stream switch to ON for the virtual class service category. Note: If this toggle has been set to ON previously, turn it OFF and back ON again.
If you do not see this toggle and your studio is a part of a franchise network. Please contact your system administrator and have them add "enabling a Service Category for live streaming" permissions to your account.
Note: this update is not available for FitGrid user who current have Concurrent Classes enabled. Additionally, the feature does not support streaming enrollments. If you have an ongoing need to stream enrollments or overlapping classes, please let us know vis the chat function in your Studio Admin.