Offering multiple classes at once or classes that overlap will help reach more of your clients at once and give them the choice on which type of class they want to attend. Please note the following limitations and considerations when creating your class schedule to work optimally with the Concurrent Class feature. This feature is currently still in beta, we are always accepting feedback.
- Classes that start and end at the same time will be assigned to the same Zoom user.
This will cause Concurrent Classes to work incorrectly. To solve this problem, add 5 minutes of overlap to the end of the first class so that Concurrent knows the second class should be assigned to a different Zoom user. For example, if Class #1 is scheduled from 10am to 11am and Class #2 is scheduled from 11am to 12pm, both will be assigned to Zoom user A. Instead, you can schedule Class #1 from 10:00AM to 11:05AM. In this case, Class #1 will be assigned to Zoom user A and Class #2 will be be assigned to Zoom user B.
- FitGrid will automatically assign the Zoom user based on availability.
FitGrid will automatically assign Zoom users in a "round robin" fashion. Use generic Zoom user names such as "Yoga Studio 1" and "Yoga Studio 2" and avoid class type designations such as "Yoga Studio Workshops" and "Yoga Studio Classes". You cannot choose which classes is assigned to which Zoom user.
- We recommend a maximum of 3 Zoom users and 3 classes at once.
Using more is technically possible, but it increases the likelihood of errors. For the greatest stability and success, use no more than 3 Zoom users and enable only 3 classes at once.
- Start your classes from FitGrid rather than Zoom.
Start your meetings from either the FitGrid LIVE dashboard or from the start meeting link emailed to the instructor by FitGrid to ensure that the correct meeting is being started.