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Frequently Asked Questions (FAQs)
FAQ: How am I notified if there are FitGrid system outages?
FAQ: How am I notified if there are FitGrid system outages?

Where to look if you expect the system is down

Christina Pischel avatar
Written by Christina Pischel
Updated over a week ago

Although system outages/issues are rare, there may be instances where the system or specific functionality within the system is experiencing technical difficulties.

Because we know that having up-to-the-minute information can make a big difference, we have created a system Status Page where you can track FitGrid’s performance. We highly recommend bookmarking and subscribing to alerts on our Status Page to ensure you are notified whenever an issue or update occurs.

Depending on the severity of the problem, we may also send a blast communication via in-app message or through email.

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