If the instructor that the client has visited the most is not enabled to send a win-back email or has not customized their email templates, the win-back emails will be sent from a default sender.
Step one: Fill in the required fields
Display name of default sender: Write the name of the instructor you want to display as the fallback sender in win-back emails.
Example: Julie at FitGrid
Sender Email: Write the email of the instructor you want to display as the fallback sender.
Step two: Click Save and Continue to move to the next step.