When you register for the FitGrid Pro App, the email address you register with overrides the email address you have on file in your Mindbody Staff Profile for email delivery.

For example if mindbody has test@yahoo.com and you register in the FitGrid Pro app with test@gmail.com all start class links will be sent to test@gmail.com instead of yahoo.

This can cause confusion and potentially delay in the app registration process and/or when emails are received. We suggest only registering using the same email address as the Mindbody staff profile.

If you need to update the email address you have on file in the Pro App go to the Settings gear in the top right corner of the Home tab, then click Change Email and follow the steps. If you need further assistance please contact us by clicking the Questions? Chat With Us button at the bottom of your Home tab.